“The hotel is less than a quarter of an hour to walk from Piazza Maggiore . Modern furniture but a little ‘ affastellato in the lobby, room as soon as discrete , bathroom (especially shower head with very thin jet of lukewarm water ) in need of radical restructuring …. ”
In the first place we do not believe that the customer has ever been our guest, but I still want to follow up to these criticisms that are published on our blog and we do it in order to publish the photos.
With regard to the distance I looked at google map . I think it is the most objective and are 8 min. I sincerely means it 4/5 min to get to Neptune ( even in these days that I have a tear in the leg ) .
Compared to the adjective ” affastellato ” , we remain puzzled , as we receive compliments daily for the furniture, but we will take his point of view . Out of curiosity, I share with you some shots that we just did. The Nobel Prize winner Dario Fo, often goes down and studied the script in our lobby. He says it makes him feel at home , which is a cozy and warm . Although Sherman was often to take coffee on the terrace and then go to “study ,” as he put it. In fact, smoking a cigar .
For all other criticism applies the same principle of relativity , but one thing is objective : we hoteliers are harassed by “judges” to which we can respond in a political way and kind, often when it comes to partial judgments , spiteful , and interested ( or colleagues , communication agencies that send mystery guests)
If a customer claims to have seen a donkey fly , we can not resign ourselves to respond and hope that the review will be surpassed by those nuove.Ciò also happens when a problem actually found by the reviewer, is solved by the hotel. The review remains , his score is average !
The most terrible thing , because it is destructive when a customer is not right, we do not we are informed and then writes it on the portals .
Gentlemen, we are here to satisfy you , to make you live a good travel experience.
“Dial number 9 of the receiver and tell us what we can do for you, please”